No, progress is maintained and you can continue working, however, you must save the checklist to device using the grey gear icon, then once connectivity resumes you will be prompted “Your local data is outdated – do you want to update data from portal or keep local data” – Please select “keep local data” to update from an offline save.

Yes, IAS Connect App will send notifications according to your role. Some examples include: Assessment Assigned, Application Submitted, Checklist Assigned, etc.

For scheduling purposes, times are set in the customer’s local timezone.

Please click on the “Forgot Password” link at the Login screen and enter your email address in the “Forgot Email” textbox provided.
Once submitted, an email will be sent with instructions to create a new password.

The app should sync immediately once connected to the internet.

Yes; however, please be sure to open the app and the assessment ahead of time while still connected to a network. You must have accessed the assessment while connected to have offline access.

An assessor can accept and decline an assessment as many times as they would like. Each time an assessor accepts an assessment, they must agree to the terms and conditions.

First, you must download the IAS Connect App from either the Google Play Store or Apple App Store. Then, please use your existing IAS-Portal username and password to log into the IAS mobile app. For staff, this is your Active Directory (daily computer login) credentials.

No. In order to save changes made to a checklist in offline mode, please click the action gear icon on the top right of the screen and tap on “Save Checklist”