Will the data in a checklist be lost if I lose Internet connectivity while entering data in a checklist?

No. In order to save changes made to a checklist in offline mode, please click the action gear icon on the top right of the screen and tap on “Save Checklist”

What programs should be pre-installed to use the IAS Connect App?

To get the full experience with the IAS Connect App, you must have the following programs installed on your device:

  1. WinZip (for unzipping) (android only)
  2. Adobe Acrobat Reader App (for reading PDF)
  3. ES File Explorer (For unzipping) (android only)
  4. Files by Google (for unzipping) (android only)
  5. https://www.wps.com/en-US/ (for word processing, excel) (android and IOS)
  6. OneDrive (minimum IOS 11), Dropbox (minimum IOS 10) etc. (for easier transfer between laptop and tablet) (android and IOS)

If you are using an iPad or another iOS device, you do not need to install any programs.

What versions of Android are supported?

5.x, 6.x, 7.x, 8.x, 9.x OS

What versions of iOS are supported?

iPad 4 or Higher w/ iOS 10.x, 11.x, or 12.x
iPhones with screen sizes 4.7″, 5.5″ & 5.8″

Can I use the app without internet?

Yes; however, you must have logged in previously and opened the assessment when connected to a network. If you know internet will not be available at your work location, please make sure to log in when connected prior to arrival, open the assessment and leave the app running. Some features will not be available when in offline mode, however, checklists can still be completed then synced when connectivity is resumed.

A message will appear at the bottom of the app in red letting you know when you are not connected to a network

What kinds of things can I do with my IAS Connect App?

The App can be used to perform most actions that are done on the IAS Portal.

  1. View and edit applications, assessments, quotations
  2. Actions related to scheduling
  3. Work on checklists
  4. Update your contact info.
  5. All other actions that are performed on Portal

Will the app sign me out due to inactivity?

No, and this is a key feature to support offline access to checklists.

How current is the information I see in the IAS Connect App

If you are connected to the internet, IAS Connect App will have the most up-to-date information.

Is the IAS Connect app secure?

Yes, data entered and relayed through the IAS Connect App is encrypted for security